Privacy Policy

Information We Receive or Collect from You

When you visit our website, you can browse without providing personal information and you can remain anonymous throughout your visit.

You also have the option to subscribe to our newsletters and take advantage of special features like our Wish List and Design Consultations applications.  For these and other applications, you may be asked to include your name, email address, phone number and city. You can refuse to provide your personal information, but this may prevent you from engaging in certain site-related activities. Also, with your permission only, we may send you emails about our store, new products and other updates.

If you’ve signed up for our newsletters and then change your mind, or you wish to retract the information you shared with us, you can “unsubscribe” using the link at the bottom of the email, or submit your request online using our contact form.

Whenever you interact with our website, we may collect non-personal technical information about how you connect to our site, such as: the operating system you use, internet service provider, browser name, type of computer, etc.

How We Use Information We Receive or Collect

We continually look for ways to improve our website so you can find the information you need quickly and effectively.  We base our updates and improvements on the information and feedback we receive from our website visitors. This information also helps us personalize your experience, provide the support you need, and respond effectively and efficiently to your customer service requests.

We may draw on the non-personal technical information to help us understand how our website visitors, as a group, use the services and resources we provide.

How We Share Information We Receive or Collect

We will never sell your personal information and would only disclose it if we are required to do so by law, or if you violate our Terms of Service. We use Google Analytics, a secure web analytics service that tracks and reports website traffic.

Third-party Information (Links) on Our Site

Our website includes links to other websites, but our Privacy Policy applies only to Chervin Furniture & Design.  Whenever you interact with any website, make sure you read their Privacy Policy as well.

How Secure is my Information?

We follow industry best practices and take reasonable precautions to protect your personal information from loss, misuse, unauthorized access or disclosure, alteration or destruction.  We have adopted stringent security measures and practices for data collection, storage and processing. Any sensitive and private data exchanged between the website and our users happens over an SSL secured communication channel.  SSL is the standard security technology that ensures all data passed between the web server and browsers remains private and integral.

Changes to Our Privacy Policy

Please review our Privacy Policy regularly, as we update it from time to time. If we make significant changes to our policy, we will notify you on the homepage of this website so you are aware of the information we collect, how we use it, and under what circumstances, if any, we use/disclose it. Any changes will be effective when posted to the website.

How to Contact Us

If you have any questions or comments regarding our Privacy Policy, please contact us online using our contact form, or mail it to us at:

Chervin Furniture & Design (Chervin Inc.)
19 Arthur Street South,
Elmira, ON N3B 2M4

By using this site, you signify your acceptance of this policy and its terms and conditions.