White Glove Delivery
Your purchase from Chervin Furniture and Design doesn’t end with the sale and a handshake. We pull on our “white gloves” to give you the same attention-to-detail in delivery that we put into everything else we do.
Our White Glove Delivery starts with Chervin’s own transportation service, in Chervin delivery trucks, from our “home” to yours. The Chervin delivery team is made up of friendly, experienced professionals. Our commitment to quality, reliable service guarantees not only the careful and safe delivery and set-up of your home furnishings, but respect for you and your home along the way.
Here’s what you can expect from Chervin’s White Glove Delivery:
- All items will be packaged and wrapped for safe travel.
- We will place your new furnishings wherever you want them, including on additional floors.
- Chervin provides complete assembly, setup and installation of every piece.
- Our delivery service includes removal of all packaging.
- If you need instructions on the operation of any items, we are happy to explain and demonstrate.
At Chervin Furniture and Design, we offer free delivery within 40 km of our Elmira furniture store (see map below). If you are not in our “trading” area, please contact us and we will provide a quote for our White Glove Delivery service to your home.
You can find more information about our showrooms here.
Excellent service. Loved the delivery tracking software - could plan activities I needed to get done. The gentlemen that delivered were courteous and careful. Well done!Hrycyshyn, Customer
We were very impressed with the service we got, right from the first visit to the showroom with Jody, through the in-home consultation with Karen, through several other visits to the showroom and emails. The timeline they gave us was bang on and Carter and Brevin delivered our furniture in an efficient, careful manner.Barb, Customer
Great job Chervin! From Steve giving us expert guidance on choosing the best sofas for our home, to Jody so efficiently organizing the delivery, to the great delivery guys who were amazingly quick. Plus the lovely maple syrup gift was much appreciated. Well done!Judy & Denise, Customers
Everything we dreamed it would be - very satisfied. Great sales and delivery staff.John, Customer
Thanks so much. I love it. The attention to detail on the inspection if my item, and great service and communication about what I should expect for follow up was perfect. Such a difference from the delivery staff I've had at other retailers.Amber, Customer
Our neighbour referred us to Chervin Furniture. We purchased living room furniture and are very pleased. The prices were very fair. Our salesperson, Jody, was very helpful and accommodating. Delivery was on time and great care was taken, including in removing our old furniture. Highly recommend Chervin Furniture and plan to purchase there again.K&L, Customers
The living furniture looks great! Thank you both for the setup of the new with such care and the removal of the old. Thank you, too, for the lovely surprise from Elmira!Metzger, Customer